Category: Dell

09.10.2026

Dell XR4000 – Witness Node Upgrade

If you run a two-node vSAN cluster at the edge, you need a witness. Dell’s PowerEdge XR4000w is a compact witness sled that does the job nicely, but it comes with a catch: it is a stripped-down server without an iDRAC, so you cannot simply mount an ISO through a virtual console. The first ESXi installation has to be done over a serial connection. In […]

07.10.2026

VxVerify: “DO host queries failed”

We wanted a VxVerify health check before updating the environment to the latest 8.0.x. The package was unpacked on the appliance and we started it the way we had done on older clusters. The message points in two directions, and both were wrong for us. “DO host queries failed” suggests that the do-host microservice or the ESXi nodes have a problem. “Rerun as root” suggests […]

05.10.2026

Recovering a VxRail Manager with nearly every pod in CrashLoopBackOff

The VxRail Manager VM had been rebooted and the VxRail pages in the vSphere Client no longer loaded. VxRail Manager runs its services as Kubernetes pods on the appliance itself, so the first look was at one of the pods that was obviously unhappy. Two details matter here. The container starts and finishes within the same second, and the exit code is 1. That rules […]

20.04.2026

Dell VxRail: VXR124015 ALARM Host management account no longer valid

VxRail Manager cannot access the ESXi host with the recorded management account information. Once you’ve verified that none of the passwords have expired or been changed, the explanation is relatively simple: This environment uses lockdown mode. Lockdown Mode in vSphere is a security feature that restricts direct access to ESXi hosts and enforces centralized management through vCenter Server. Instead of allowing administrators to connect directly […]

19.01.2026

Dell VxRail: Unable to show physical view due to a failure of loading physical view data for the host

In some Dell VxRail environments, the Physical View within the VxRail plugin in the vSphere Client fails to load. Instead of displaying the physical hardware layout of a host, the UI shows an error indicating that the physical view data cannot be loaded. When accessing the Physical View, administrators may see the above mentioned error message. This prevents visibility into the physical components of the […]

04.12.2025

Dell PowerStore – Local discovery fetch error (0xE04040010004)

More Details: Unable to load system configuration data. Contact your service provider for assistance: Service unavailable. Please retry in a few minutes. So trying again after a few minutes (or even a week) didn’t work. However, this error message appeared immediately after the initial deployment of a “Unified” PowerStore, as soon as you try to login. After a little research and Feedback by my appreciated […]

27.07.2025

VxRail: VxVerify – kube_diff: Kubectl Client data mismatch found

During another deployment and HealthCheck by VxVerify on my favorite HCI appliance, VxRail, I ran into the warning above. If you look at Dell’s KB 212809 article, you can only perform various test command to see if it is a issue that only support could fix, these include: With the following command, we can see how long various rke2 services have been running and pay […]

26.07.2025

VxRail: VxVerify – ntp_reach: NTP not reachable from vCenter (Bug)

Another Day and another VxVerify Challenge, this time we will talk about the above mentioned Failure. VxVerify checks the NTP Connection between vCenter and NTP Server by using SSH, if this connection cannot be established, VxVerify will display a corresponding message. However, this may be a VxVerify bug. You can check whether the NTP connection from vCenter and VxRail Manager is working. To do this, […]

25.07.2025

VxRail: VxVerify – suoders: Missing permissions in ‘/etc/sudoers’

Even though I find it very sad how the fantastic hyperconverged and VMware-integrated solution Dell VxRail is currently being handled, there are still plenty of customers who are thrilled with it. During a vSphere 8 patch from 8.0 U2 to 8.0 U3, I was confronted with the above mentioned challenge from VxVerify. Don’t know what VxVerify is? See here: This warning occurs when the configuration […]