{"id":6812,"date":"2023-09-05T10:15:00","date_gmt":"2023-09-05T08:15:00","guid":{"rendered":"https:\/\/irg-net.com\/?p=6812"},"modified":"2024-03-11T16:25:05","modified_gmt":"2024-03-11T15:25:05","slug":"how-to-reset-dell-vxrail-mystic-user-password","status":"publish","type":"post","link":"https:\/\/irg-net.com\/index.php\/how-to-reset-dell-vxrail-mystic-user-password\/","title":{"rendered":"How to reset Dell VxRail Mystic User Password"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/07\/picture6.webp?resize=185%2C162&#038;ssl=1\" alt=\"\" class=\"wp-image-6034\" style=\"width:185px;height:162px\" width=\"185\" height=\"162\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/07\/picture6.webp?w=304&amp;ssl=1 304w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/07\/picture6.webp?resize=300%2C263&amp;ssl=1 300w\" sizes=\"auto, (max-width: 185px) 100vw, 185px\" \/><\/figure>\n<\/div>\n\n\n<p>It really happens that one or the other customer loses his <strong>mystic <\/strong>user password of his VxRail Manager. Especially if you want to check various logs on the appliance and the whole thing should run via SSH, the <strong>mystic <\/strong>user is extremely important. This is because root access to the VxRail Manager via SSH is restricted. <\/p>\n\n\n\n<p>But what if the <strong>mystic <\/strong>password is not available and after typing the wrong password 4 times, you will be locked out of the VxRail Manager? Relatively simple \ud83d\ude42<\/p>\n\n\n\n<p>First, go to vCenter and open a virtual console on the VxRail Manager VM and log in as root.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"483\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110325-2.png?resize=1024%2C483&#038;ssl=1\" alt=\"\" class=\"wp-image-6817\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110325-2.png?resize=1024%2C483&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110325-2.png?resize=300%2C142&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110325-2.png?resize=768%2C362&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110325-2.png?w=1060&amp;ssl=1 1060w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>After the login we look at how many login attempts the <strong>mystic <\/strong>user had by typing following command:<\/p>\n\n\n\n<pre class=\"wp-block-code\" style=\"font-size:15px\"><code lang=\"python\" class=\"language-python\">pam_tally2 -u mystic<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"121\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110427-1.png?resize=856%2C121&#038;ssl=1\" alt=\"\" class=\"wp-image-6818\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110427-1.png?w=856&amp;ssl=1 856w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110427-1.png?resize=300%2C42&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110427-1.png?resize=768%2C109&amp;ssl=1 768w\" sizes=\"auto, (max-width: 856px) 100vw, 856px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>In this case, the customer has tried 6 times to log in with the <strong>mystic <\/strong>user, so the account is definitely locked. Before we restore\/change the password of the <strong>mystic <\/strong>user, we must first reset the login attempts and to be on the safe side, we check the login attempts again with the following commands:<\/p>\n\n\n\n<pre class=\"wp-block-code\" style=\"font-size:15px\"><code lang=\"python\" class=\"language-python\">pam_tally2 -u mystic --reset\npam_tally2 -u mystic<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"837\" height=\"194\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110536-1.png?resize=837%2C194&#038;ssl=1\" alt=\"\" class=\"wp-image-6819\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110536-1.png?w=837&amp;ssl=1 837w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110536-1.png?resize=300%2C70&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110536-1.png?resize=768%2C178&amp;ssl=1 768w\" sizes=\"auto, (max-width: 837px) 100vw, 837px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>Now we can get the password from the <strong>mystic <\/strong>user with a very classic Linux command:<\/p>\n\n\n\n<pre class=\"wp-block-code\" style=\"font-size:15px\"><code lang=\"python\" class=\"language-python\">passwd mystic<\/code><\/pre>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"511\" height=\"62\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110728.png?resize=511%2C62&#038;ssl=1\" alt=\"\" class=\"wp-image-6820\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110728.png?w=511&amp;ssl=1 511w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/08\/2023-08-11_110728.png?resize=300%2C36&amp;ssl=1 300w\" sizes=\"auto, (max-width: 511px) 100vw, 511px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>After that the <strong>mystic <\/strong>user access to the VxRail Manager should work properly. If you have any questions, please post them in the comments below. \ud83d\ude42<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>It really happens that one or the other customer loses his mystic user password of his VxRail Manager. Especially if you want to check various logs on the appliance and the whole thing should run via SSH, the mystic user is extremely important. This is because root access to the VxRail Manager via SSH is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,18,48],"tags":[],"class_list":["post-6812","post","type-post","status-publish","format-standard","hentry","category-blog","category-dellemc","category-dell-vxrail"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to reset Dell VxRail Mystic User Password - irgNET<\/title>\n<meta name=\"description\" content=\"a simple guide to reset the mystic user of your Dell VxRail Manager Appliances.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/irgnet-ga3w6nfbvw.live-website.com\/index.php\/how-to-reset-dell-vxrail-mystic-user-password\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to reset Dell VxRail Mystic User Password - irgNET\" \/>\n<meta property=\"og:description\" content=\"a simple guide to reset the mystic user of your Dell VxRail Manager Appliances.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/irgnet-ga3w6nfbvw.live-website.com\/index.php\/how-to-reset-dell-vxrail-mystic-user-password\/\" \/>\n<meta property=\"og:site_name\" content=\"irgNET\" \/>\n<meta property=\"article:published_time\" content=\"2023-09-05T08:15:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-03-11T15:25:05+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/irgnet-ga3w6nfbvw.live-website.com\/wp-content\/uploads\/2023\/07\/picture6.webp\" \/>\n<meta name=\"author\" content=\"H. 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