{"id":12558,"date":"2024-11-04T14:17:17","date_gmt":"2024-11-04T13:17:17","guid":{"rendered":"https:\/\/irg-net.com\/?p=12558"},"modified":"2024-11-04T14:17:19","modified_gmt":"2024-11-04T13:17:19","slug":"image-compliance-shows-hardware-compatibility-issues","status":"publish","type":"post","link":"https:\/\/irg-net.com\/index.php\/image-compliance-shows-hardware-compatibility-issues\/","title":{"rendered":"Image Compliance shows hardware compatibility issues"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full is-resized\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"576\" height=\"324\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/01\/image-1.png?resize=576%2C324&#038;ssl=1\" alt=\"\" class=\"wp-image-2974\" style=\"width:288px;height:auto\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/01\/image-1.png?w=576&amp;ssl=1 576w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2023\/01\/image-1.png?resize=300%2C169&amp;ssl=1 300w\" sizes=\"auto, (max-width: 576px) 100vw, 576px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>During an ESX server cluster update on image basis, I was confronted with a strange thing. The message says that there are hardware compatibility issues.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"449\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-47.png?resize=1024%2C449&#038;ssl=1\" alt=\"\" class=\"wp-image-12559\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-47.png?resize=1024%2C449&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-47.png?resize=300%2C132&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-47.png?resize=768%2C337&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-47.png?w=1270&amp;ssl=1 1270w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>However, if you look at the details, you will quickly realise that there is nothing under the firmware version.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"417\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-49.png?resize=1024%2C417&#038;ssl=1\" alt=\"\" class=\"wp-image-12563\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-49.png?resize=1024%2C417&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-49.png?resize=300%2C122&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-49.png?resize=768%2C313&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-49.png?w=1264&amp;ssl=1 1264w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>If you then scroll down a little, you will see the warning &#8216;<strong>Device is incompatible with the Driver\/Firmware in clusters image<\/strong>&#8216;.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"887\" height=\"335\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-51.png?resize=887%2C335&#038;ssl=1\" alt=\"\" class=\"wp-image-12584\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-51.png?w=887&amp;ssl=1 887w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-51.png?resize=300%2C113&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-51.png?resize=768%2C290&amp;ssl=1 768w\" sizes=\"auto, (max-width: 887px) 100vw, 887px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>So you do the basic task again before every update; <strong><a href=\"https:\/\/www.vmware.com\/resources\/compatibility\/search.php\">check the VMware HCL<\/a><\/strong>. This is a HPE MR216i-a Raid Controller, which is supported for vSphere 8 U3:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"558\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-50.png?resize=1024%2C558&#038;ssl=1\" alt=\"\" class=\"wp-image-12567\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-50.png?resize=1024%2C558&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-50.png?resize=300%2C164&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-50.png?resize=768%2C419&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-50.png?w=1058&amp;ssl=1 1058w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>So you check the firmware version on the OBB in this case HPE iLO and lo and behold, it has the supported version.<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"795\" height=\"107\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-52.png?resize=795%2C107&#038;ssl=1\" alt=\"\" class=\"wp-image-12585\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-52.png?w=795&amp;ssl=1 795w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-52.png?resize=300%2C40&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-52.png?resize=768%2C103&amp;ssl=1 768w\" sizes=\"auto, (max-width: 795px) 100vw, 795px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>After a little research there is a VMware KB article on the whole thing which says: VMware is aware of this issue and will be fixed in the future releases.<\/p>\n\n\n\n<p>Workaround:<br>In the event that the user observes the aforementioned symptoms and verifies that the firmware listed in the PCI device listings on the HCL UI is empty, the HCL warning can be disregarded. Should the remediation setting have been configured to block upgrades in the event of HCL issues, it is recommended that this setting be disabled to prevent any potential blockage of upgrades due to this HCL issue.<\/p>\n\n\n\n<p><a href=\"https:\/\/knowledge.broadcom.com\/external\/article?legacyId=89559\">https:\/\/knowledge.broadcom.com\/external\/article?legacyId=89559<\/a><\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>My customer did <strong>not want to ignore this problem<\/strong> and therefore he opened a Support ticket. Plus the KB article is 2 years old, so you would expect this problem to have been solved already. I will post an update as soon as my customer has feedback from VMware, so stay tuned. \ud83d\ude09<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>During an ESX server cluster update on image basis, I was confronted with a strange thing. The message says that there are hardware compatibility issues. However, if you look at the details, you will quickly realise that there is nothing under the firmware version. If you then scroll down a little, you will see the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,19,39],"tags":[],"class_list":["post-12558","post","type-post","status-publish","format-standard","hentry","category-blog","category-vmware","category-vsphere"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Image Compliance shows hardware compatibility issues - irgNET<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/irgnet-ga3w6nfbvw.live-website.com\/index.php\/image-compliance-shows-hardware-compatibility-issues\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Image Compliance shows hardware compatibility issues - irgNET\" \/>\n<meta property=\"og:description\" content=\"During an ESX server cluster update on image basis, I was confronted with a strange thing. 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