{"id":12370,"date":"2024-10-17T17:23:08","date_gmt":"2024-10-17T15:23:08","guid":{"rendered":"https:\/\/irg-net.com\/?p=12370"},"modified":"2024-10-17T17:25:22","modified_gmt":"2024-10-17T15:25:22","slug":"dell-powerprotect-data-manager-root-password-expired","status":"publish","type":"post","link":"https:\/\/irg-net.com\/index.php\/dell-powerprotect-data-manager-root-password-expired\/","title":{"rendered":"Dell PowerProtect Data Manager Root Password expired"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"525\" height=\"350\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/07\/image-30.png?resize=525%2C350&#038;ssl=1\" alt=\"\" class=\"wp-image-11536\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/07\/image-30.png?w=525&amp;ssl=1 525w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/07\/image-30.png?resize=300%2C200&amp;ssl=1 300w\" sizes=\"auto, (max-width: 525px) 100vw, 525px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>As the title of the blog post says, it is about restoring the root password of the PowerProtect Data Manager. Because once this password has expired, the system will not run properly until the password is restored.<\/p>\n\n\n\n<p>You can set the expiration time for passwords to \u201c<strong>never<\/strong>\u201d in the UI of the PPDM, which I recommend for HomeLab purposes, <strong>but never for productive environments!<\/strong><\/p>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-5984b1ade9903fe6eb31284379e83c4b\" style=\"color:#ff0000\"><strong>Important: An expired root password cannot be reset through the UI.<\/strong><\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>First, we need either access to the <strong>PPDM VM Console<\/strong> or a <strong>SSH session<\/strong> with the access data of the admin user:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<figure class=\"wp-block-image size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"410\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=1024%2C410&#038;ssl=1\" alt=\"\" class=\"wp-image-12371\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=1024%2C410&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=300%2C120&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=768%2C308&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=1536%2C615&amp;ssl=1 1536w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?resize=2048%2C821&amp;ssl=1 2048w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-1.png?w=2280&amp;ssl=1 2280w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>I make it a little easier for myself and open a VM console, enter the root user credentials and I am immediately prompted to change the root password, after that you can change the admin or support password with:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<pre class=\"wp-block-code\" style=\"font-size:15px\"><code lang=\"python\" class=\"language-python\">passwd admin\n# or\npasswd support<\/code><\/pre>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>And for the HomeLab colleagues among us, under <strong>Settings -> Authentication<\/strong> you can set the expiration time for the passwords:<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"540\" src=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=1024%2C540&#038;ssl=1\" alt=\"\" class=\"wp-image-12374\" srcset=\"https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=1024%2C540&amp;ssl=1 1024w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=300%2C158&amp;ssl=1 300w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=768%2C405&amp;ssl=1 768w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=1536%2C810&amp;ssl=1 1536w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?resize=1140%2C600&amp;ssl=1 1140w, https:\/\/i0.wp.com\/irg-net.com\/wp-content\/uploads\/2024\/10\/image-3.png?w=1920&amp;ssl=1 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n<\/div>\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<p>This is it from this small Blog Post, if you have any questions, feel free and leave a comment. \ud83d\ude42<\/p>\n\n\n\n<div style=\"height:34px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>As the title of the blog post says, it is about restoring the root password of the PowerProtect Data Manager. Because once this password has expired, the system will not run properly until the password is restored. You can set the expiration time for passwords to \u201cnever\u201d in the UI of the PPDM, which I [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":true,"template":"","format":"standard","meta":{"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[1,18,50],"tags":[],"class_list":["post-12370","post","type-post","status-publish","format-standard","hentry","category-blog","category-dellemc","category-dell-powerprotect"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Dell PowerProtect Data Manager Root Password expired - irgNET<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/irgnet-ga3w6nfbvw.live-website.com\/index.php\/dell-powerprotect-data-manager-root-password-expired\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Dell PowerProtect Data Manager Root Password expired - irgNET\" \/>\n<meta property=\"og:description\" content=\"As the title of the blog post says, it is about restoring the root password of the PowerProtect Data Manager. 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